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Brisbane Service Hub

Brisbane Hub: Emergency & Safety

Emergency info

Emergency and safety


Your safety is our highest priority at the Brisbane campuses. To ensure you stay safe and know what to do in the case of an emergency please read through the information below.

Emergency & Safety

Emergency & Evacuation

Campus Map 

In every building you will find emergency evacuation posters that clearly explain where to go and what to do in an emergency evacuation. To be prepared, we recommend you familiarise yourself with emergency exits and procedures in each building you visit.

On hearing the alarm signal evacuate in an orderly manner to the nearest and safest exit while obeying the instructions of the Building and Area Wardens. If it is possible and safe take your personal belongings with you when you leave. If you can’t, do not return to get your belongings unless authorised by Wardens or Fire and Emergency Services personnel.

In the case of an emergency evacuation it is important to remain calm. Walk calmly quickly to the designated assembly area or as advised by a Warden or Fire and Emergency Services personnel and await further instruction.

Designated Assembly Area

Bowen Terrace Campus: On Bowen Terrace beside the CityCycle hire station (opposite the Petrie Point Apartments). 

Anderson Street: Across the road at The NEST Cafe on Water Street.

 

Fire Wardens at Bowen Terrace

Michael Cook - Level 1 Desktop Services Engineer

Matthew White - Level 1 Shared Services Hub

Peter Houtmeyers - Level 1 Management Hub

Dot Betham - Level 2 Staff Area

Neville Hartley - Level 1 Academic Hub

Health Services

Please note that not all medical practices provide bulk billing services. For further information about the Medicare system or bulk billing through Medicare, please consult the Medicare website or call 132 011. You can visit this website to search for bulk billing doctors. 

Medical Emergencies

In the event of a medical emergency, call 000 for emergency services and ask for an ambulance. You can also attend the emergency department at your nearest public hospital. Most treatments will not incur any out-of-pocket expenses for students with a Medicare or OSHC card. Some private hospitals also offer emergency services but require an up-front payment before treating you.

Closest Medical Centre:

Central Family Practice
16/421 Brunswick St, Fortitude Valley QLD 4006
(07) 3852 2733

 

Closest Hospital: 

Royal Brisbane and Women's Hospital
Butterfield Street, Herston QLD  4029
(07) 3646 8111

First Aid

If you, or someone else requires First Aid please alert the nearest staff member or head to Student Services. We have a number of staff members trained in First Aid at our campus who will be happy to assist you. There are also First Aid Kits located on campus.

On Campus First Aiders

Bernie Thompson - Level 2 Academic Hub

Tamara Bryan - Level 2 Academic Hub

Lana Henderson - Level 1 Shared Services Hub

Student Safety

To ensure you stay safe on and off campus we recommend you take the following precautions:

  • Avoid being on campus and travelling alone at night
  • Be alert and aware of your surroundings
  • Avoid dark, vacant and deserted areas
  • If your car is in the car park and you know you will be leaving after dark, try to move your car to a safer place earlier in the day
  • If an incident does occur please let a member of staff know so we can support you and work alongside local police to minimise risk and promote safety. 


Security on campus

After hours emergency, call 000 or your local Campus Manager – Kirstyn Wolfgramm on 0411 532 157.

  • Wear your student ID card at all times
  • Never leave your belongings unattended
  • Do not bring unnecessary valuables to campus
  • Report suspicious behaviour or anything you feel may be unsafe
  • Report all injuries and incidents to Student Services and complete an incident report form
  • If you need assistance or to report any medical conditions, please see Student Services (Eg. insulin, asthma inhaler, medication)
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Emergency numbers

Emergency Phone Numbers & Helplines

Ambulance: 000 or 112

Fire Brigade: 000 or 112

Police: 000 or 112
 

Non-Emergency                                         

Poisons Information Centre: 13 11 26 

Lifeline (Crisis Helpline): 13 11 14