Throughout your time at the Brisbane Campus you may need to refer to our academic policies and procedures or access a number of forms. For your convenience we have supplied these online so you can read and print them when needed. If you can’t find what you’re looking for, you can contact Customer Services.
Click here to access all forms, policies and procedures for Think Education or see below for some key forms.
Click here to access all forms, policies and procedures for Torrens University
To withdraw from your FEE HELP or VET FEE HELP enabled course before your census date you will need to send us a completed Application of Withdrawal form. This form can be used to withdraw from a subject or an entire course.
To defer your FEE HELP or VET FEE HELP enabled course before your census date you will need to send us a completed Application for Deferral form.
If you have passed your census date or your course is not FEE HELP or VET FEE HELP enabled and you wish to withdraw or defer please contact Customer Services to discuss your options.
To apply for course credit you will need to send us a completed Application for Course Credit form along with certified copies of transcripts and subject outlines for any subjects relevant to your application.
To apply for an extension or defer an assessment you will need to send us a completed Application for Assessment Special Consideration form.
Extensions must be applied for before your block end date or examination or trimester end date and are generally only granted for a maximum of 10 working days.
If you are in a Fee HELP or VET Fee HELP course and have had a serious illness or other extenuating circumstances that has affected your study after the census date you may be able to have your fees refunded or re-credited through a Special Circumstances application.
You need to demonstrate that the circumstances were beyond your control; did not make their full impact on you until on or after the census date; and were such that they made it impracticable for you to complete the requirements for the subject.
To apply you will need to send us the Application Special Circumstances Refund (post census) Form along with supporting documentation. You should contact Student Services to discuss your situation before lodging this application.
To obtain a copy of your Academic Transcript you will need to send us a completed Certification Form along with a proof of your identity eg. Drivers Licence or Passport. The fee for Academic Transcripts is $15.