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Brisbane Service Hub

Brisbane Hub: Getting Advice

Getting started content page


You're about to learn that advice and support comes in many forms.
We have lots of teams ready to answer your questions and cheer you on,

and we all take pride in making your life a little bit easier.


Student Services

Our team is passionate about making student administration easy so that you can focus on achieving your goals. Talk to us about your timetable, campus facilities, community news and support services – we love chatting and we love helping!

You can learn more about our friendly team by clicking on the link below.

More about Student Services

Student wellbeing

It's not unusual to experience nerves (and a lot of excitement) when starting something new and study life is no different. Talking to someone can provide relief from worry and energise you to keep going.

Our amazing counselling team offer no-cost appointments over the phone, and you can access our Wellbeing Centre for nutrition advice or relax with remedial massage.

More about Support Services

Learning support

The Learning and Academic Skills Unit (LASU) is here to make sure you can talk to someone about developing or improving your academic literacy.

LASU run workshops and individual sessions to help you with essay writing skills, understanding plagiarism and how to give an effective presentation (plus much, much more).

You can think of LASU as your academic coach - they're on your team, believe in your ability and will show you how to master the skills you'll need to do well in the classroom.

More about LASU

Blackboard support 

You will be using your Learning Portal (Blackboard) to access your subject material, chat with lecturers, post in forums and submit assignments. Your Learning Portal is an important tool so when things go wrong, you need to know who to contact.

Something is wrong with your subject content
Contact your amazing lecturer!

Trouble logging into Blackboard
Complete the form on the CAS login page (and our Blackboard team will get in touch)

Blackboard Help Form

IT support

Your IT service can help you with basic network issues such as connecting to the Wi-Fi or using the printing facilities while on-campus.

This team is not able to help with hardware or software related issues (sadly), so make sure you have an IT service you trust in your phone book.

More about IT