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Brisbane Hub: Getting Set Up

Getting started content page

Finishing a task, no matter how simple, is rewarding. 
Follow the steps below to finalise your paperwork, get enrolled and plan your route to Orientation. You'll feel accomplished and you'll be set-up for study.


It may feel like just paperwork but enrolment is an exciting step into student life! 

The process looks like this:

  • accept your course offer
  • complete all required documentation
  • we will send you an email with your Online Enrolment link
  • follow the steps and enrol

After you've enrolled, you will be able to access your Enrolment Confirmation Notice via your student portal, and your timetable will be available to view soon after.

We're here to help you every step of the way, so reach out: Student Services

Student Admin Essentials

Get your Student ID card (and beat the queue!)

Every student and staff member requires their ID card whenever on campus.

Follow these simple steps to get your Student ID:

  • Email a passport head shot (or high res selfie) to Student Services 
  • Visit Student Services on campus to get your picture taken and ID card printed on the spot.


Set up your student email address

We send important class, lecturer and community information to student email addresses, so you will need to set up your unique student email account.

You will be set up with a student email at the end of Week 3 in your first trimester. 

Here's how to set up your student email

  • Sign-in to your student email account via Gmail or the Student Portal
  • If you have an existing Gmail account, you will need to select "Add Account" to sign in to your student email account
  • Your new email address will be in the format: 

    Billy Blue: 
  • Your password will be your student ID number: (Example: 00123456T)
  • You will be prompted to change your password the first time you log in
  • You're done!

If you'd like to learn how to forward emails to an address you're already using, let us show you how:

Set Up Email Forwarding

Travel concession

If you are studying full-time with us, you can apply for a travel concession on the Translink website.  

Note that transport concession is not available to online or part time students. You can see more details about transport concessions on the Translink site.

Find Out More

Unique Requirements

Unique requirements

Specific materials you'll need to start your course

Many subjects require you to purchase tools and materials that help you to complete assignments and coursework.

You can find out what you'll need, before you start, on your course page:

Billy Blue courses

ACNT courses

Torrens Business courses

No course resources required prior to classes.

APM courses

No course resources required prior to classes.

Getting academic content

IT and computers

Access to a computer while you study

You'll need to have access to a computer while you study in order to complete your assignments, access online resources and use your Learning and Student Portals.

You will also need to have a set of standard software packages, internet connectivity and reasonably good computer skills (we can help!).

As there are limited computers available for use on campus, start planning how you'll access a computer for your study.


If you're on-campus and need to print study material or assignments, you can use our campus printers. To connect with our printing service, follow the steps on the IT information page.

How to set-up printing


We provide free Wi-Fi on-campus. Take these steps to connect:

  • select the ThinkWireless network
  • enter password: thinkb81

 We recommend that you use Firefox or Safari web browsers when using the Learning Portal for best results.

Getting academic content

How to get to campus

‚ÄčTravelling by train? 
Fortitude Valley station is 12 minutes walk to Bowen Terrace campus and 5 minutes walk to Anderson Street Campus.   
Travelling by bus? 
Buses frequently travel through the main streets of Fortitude Valley, with the closest stop a block away from each campus. 

CityCycle hire station 53 is opposite the Brisbane campus, with over 150 stations around Brisbane's CBD. 
If you wish to ride your own bike to campus, remember to bring a bike lock for security. At this stage, the campuses do not offer bike racks so you are responsible for finding a safe parking location.  
Need to park your car? 
Be mindful that the Brisbane campuses do not offer student parking. Paid parking is available outside the building, however much of it is reserved for local residents.  
Wilson Parking offers 24/7 car parking at Chinatown and Tempo Hotel. Check out their website for rates. 

Public Transport Information Wilson Parking Website CityCycle

Health and safety information

Our top priority is making sure that you have a great experience on campus during your time as a student. Part of this means making sure you are safe and well at all times.

Brush up on some of the health and safety features of our campuses by watching this short, fun video!


How to get to your online New Student Community

Get a head start by joining the conversation now!

Jump into your New Student Community and get connected with your fellow classmates from all over Australia.

You'll get to learn about key terms, support services, and everything you need to get started with your studies.

New Student Community in Blackboard