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Brisbane Service Hub

Brisbane Hub: Student Services

Think Student Services Staff

Meet Your Student Services Team

You may email or call us regularly, but who are the faces on the other end of the phone or computer?

Student and Academic Services (SAS) Team

Here at Brisbane you can make the most of the Learning Support services and Student Services we offer to help make you set you up for success. 

The Student and Academic Services team is available to provide you with a range of support services, ensuring that your path from orientation to graduation is smooth and enjoyable.

If you are an International Student, we have some useful information that will be helpful in your transition to life in Brisbane. 

Have a question, concern, complaint or enquiry? The Brisbane Campus Student Services Team is here to help!  


Academic Team

The academic team consists of Program Managers and lecturers. They are passionate about education, experts in their course of specialisation and dedicated to the student experience. 
Each course has a specific Program Manager available to provide high levels of student support to ensure student engagement, satisfaction and academic progression.

Program Manager details are listed under Your College, on your Student Portal and Learning Portal. If you would like to discuss your study plan with your Program Manager, you can email them directly or contact Student Services.

Facilities Team

We work hard to keep the Brisbane facilities clean and tidy to ensure the campuses feel like your homes away from home.
If you face any issues with your classroom, please let your lecturer know in the first instance.

For any other facilities issues, please get in touch with Student Services and they will advise the factilities team. We ask that students and staff play a role in respecting and maintaining the facilities so they can be enjoyed by all.

If you observe any breakages or faults, please let us know or send an email to

Contact details

Contact Us

(07) 3270 1000
90 Bowen Terrace, Fortitude Valley,
  QLD 4006 Brisbane


Opening Hours

During the trimester: 

Monday: 7.30am to 9.30pm
Tuesday: 7.30am to 9.30pm
Wednesday: 7.30am to 9.30pm
Thursday: 7.30am to 9.30pm
Friday: 7.30am to 6.30pm
Saturday: 9.00am to 4.30pm
Sunday: Closed

During the trimester break: 

Monday to Friday: 7.30am to 6.30pm
Weekend: Closed