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Melbourne Service Hub: Emergency & Safety






Emergency info

Emergency & Safety

Your safety is our highest priority. To ensure you stay safe and know what to do in the case of an emergency please read through the information below.

Student Safety

To ensure you stay safe on and off campus we recommend you take the following precautions:

  • Avoid being on campus and travelling alone at night
  • Be alert and aware of your surroundings
  • Avoid dark, vacant and deserted areas
  • If an incident does occur please let a member of staff know so we can support you and work alongside local police to minimise risk and promote safety. 

Security on campus

After hours emergency, call 000 or your local Campus Manager – Mark Kennedy on 0478 302083.

  • Wear your student ID card at all times
  • Never leave your belongings unattended
  • Do not bring unnecessary valuables to campus
  • Report suspicious behaviour or anything you feel may be unsafe
  • Report all injuries and incident to Student Services and complete an incident report form
  • If you need assistance or to report any medical conditions, please see student services (Eg. insulin, asthma inhaler, medication)


Emergency Phone Numbers & Helplines

Ambulance, Fire Brigade or Police: 000 or 112                            

Poisons Information Centre: 131 126 

Lifeline (Crisis Helpline): 131 114

Suicide Line: 1300 651 251

St Vincent's Hospital Mental Health Services, Victoria Parade Fitzroy: 1300 558 862

International Student Emergency Line - OSHC World Care: 1800 814 781


Tenants Union of Victoria: 9416 2577