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Melbourne Service Hub: VET Reforms



The latest news

Our entire team is committed to helping you make informed decisions about your future and we will be in touch as soon as we have new updates from the Government to share with you.

Most recent student communications:

1. Changes to VET FEE-HELP

2. Changes have now been legislated

3. Opt-in now

4. Last chance to Opt-in





What has happened with VET funding

In January 2017 a new funding scheme was introduced to replace VET FEE-HELP.

This new VET Student Loans scheme is available for selected VET courses and providers. It means that some courses are no longer funded and loan caps have been introduced.

Take a look at student communications in the left hand toolbar on this page to find out more about the recent changes.

All of the information about VET Student Loans that is currently available for students can be accessed on the Government website: 


Don't get locked out!

6 March, 2017 update
If you want to use VET FEE-HELP but have not opted-in, you have until Census Date (10 March 2017) to do so. Failure to contact us before Census will result in your Blackboard account being suspended.

If you have not received correspondence from the Department of Education and Training (DET)

16 February, 2017 update
If you have checked your inbox - and spam folder - and cannot find any communication from DET, submit an enquiry to DET requesting a passkey immediately. 

This enquiry will let the Department know that you are intending to continue using VET FEE-HELP as your payment type.

Submit your request via the ‘I still need help’ page on the VET FEE-HELP opt-in website at:

When you submit an enquiry to the DET requesting a passkey, please let us know by sending us a copy of the email that you sent through. Please include your Student ID number and send it through to

We're here for you

Our team is committed to helping you make informed decisions about your future and ensuring you achieve your personal and professional goals. 

We are working closely with the relevant authorities to get the most current updates to help impacted students make the right decisions. We will update you with new developments as soon as we are able to.


phone man

hotline bling

A hotline for you and your family

We want your student experience to be a great one. We've set up a hotline so that you (and your loved ones) can talk to us about the reforms.

Laureate VET Reforms Hotline:

1800 11 77 75



Gov docs

Government resources

VET Student Loans - Information for students

Information for existing VET FEE Help students

VET FEE Help Redesign

VET Student Loans Information Booklet 2017

For further information you can call the Department of Education directly.


HELP Student Enquiry Hotline:

1800 020 108